Mellat news blog

Posts Tagged ‘rangemax’

This is exactly what reading fiction should be, and that is a story full of interesting history, characters and a plot that leaves you guessing and that is full of emotions. I waited so long to read this book, and I have no idea why for I enjoyed it immensely.
NETGEAR RangeMax Wireless USB

After using this product since February, I can honestly say that I made a HUGE mistake in this purchase! My last Netgear router (WGR614) was not performing badly, but I wanted to enhance the range and also the networked speed — hence my move to the WNR3500 “RangeMax” N router.

Initially, I felt that this router worked well, and was reliable. However, as of the last couple of months, I am noticing more and more intermittent signals – both wired and wireless! I called technical support, and after attempting to describe my problem to the representative on the other line (and understand what she was trying to tell me), I was simply told that since the wired signal was working, that it was a software issue!!!

I questioned the validity of this, reiterating that the wireless signal was dropping and questioning exactly HOW that could be software related, and not a hardware issue… naturally, I got nowhere. The representative then told me once again that since it was “software” related, I could PAY for support (mind you, this product is less than 1 year old!). Judging from the trouble I had understanding her in the first place, I chose not to go that route, and rather search for solutions on the Netgear site and elsewhere on the web. I have since upgraded the firmware, and changed the “channels” as well as the mode, but neither has resolved the problem. I feel that the router will sadly become another lifetime contribution to the local dump very soon.

After reading reviews here, I can see that mine was not an isolated incident, and felt the need to share my situation (and lack of assistance from Netgear) to try to help others in not making the same mistake I made. Good luck to any who purchase this router… both with the quality as well as the customer support that are both leaving a lot to be desired.
NETGEAR RangeMax Premium Wireless