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Packaging terrible, bike decent.. I read the other reviews before buying, so I was aware of the packaging complaints. But, like others who wrote, my son really wanted THIS bike, and I needed to have Mongoose Strike Boys BMX Bike quickly for his birthday in January. I’ve had good experience with Amazon before, and so I took the risk. I mean, what were the chances of it happening to me too?

Quite high as it turns out. The bike arrive on time in a box that was virtually destroyed. Both sides had been punched through and repaired with yards of clear packing tape somewhere along the way. Some small parts inside the box may have been lost. We haven’t tried to assemble the bike yet, so I don’t know if we have everything we need. The frame and wheels look undamaged so we may be OK.

The large panels on the box need to be reinforced or padded so that the frame of the bike doesn’t punch through during loading, transport and storage. I have never in my life had any item arrive with packing in that condition. It was almost comical – except that it was a $100+ dollar item that is difficult to return.

So buyer beware. Until the packaging problem is addressed, you’re really rolling the dice on what condition the bike will be in upon arrival.

Good sturdy bike but damaged during shipping. Bought this bike for my 7 year old son along with a similar one (Mongoose Chill) for my 10 year old daughter. Both bikes arrived damaged — one had missing and bent parts, another had broken and bent parts. Problems were solved (both Amazon and Pacific Bicycle were helpful) but it was a long and frustrating experience. Allow 1 hour for assembly. The bikes are sturdy and well made, but a little bit crude. They are heavy and only have a single speed so they are not good for hills. But they look cool, and my kids love them! My 7 year old is a little bit small for the bike, my 10 year old is a little bit big on hers. Both my kids are average size, so I think the guideline of 7-11 years old is accurate.

damaged during shipping- poor replacement options. Bike arrived in a busted up box, missing pieces and damaged. Amazon offered several less than ideal replacement options.

Who knows if the bike is any good. But I have noticed several other customers mentioning that the bikes arrived broken or bent, I just wanted to let you know that trying to get a replacement isnt easy and from the looks of things its going to takes us weeks to get a new bike. Hope its not snowin’.

Related reviews :
BMX Mongoose Strike Bike beta

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